Terms of Use: DocReader AI LLC

Published on 8/23/2023

1. Introduction

Welcome to DocReader AI LLC's Platform! As you begin to review our Terms of Use, take a moment to grab a cup of coffee and read through the following sections carefully. This process will take approximately 20 minutes.

“DocReader AI”, “we”, “our”, “us” refers to DocReader AI LLC, along with its subsidiaries and affiliates, including their respective directors, officers, employees, licensees, contractors, attorneys, agents, successors, and assigns.

“User”, “you” or “your” refers to: i) a registered business that visits our website or utilizes any product or service made available through the Platform, including the business’ respective directors, officers, employees, licensees, contractors, attorneys, agents, successors, and assigns (“Business Customer”); or ii) a private individual that visits our website or utilizes any products or services made available through the Platform (“Consumer”).

These Terms of Use (“Terms”) govern your access and use of our web pages located at [Website URL] (the “Site”), services and products accessible through the Site (“Services”), and the associated web-based software provided by DocReader AI (“Software”). The Site, the Services, and the Software are collectively referred to as the “Platform”. Our Privacy Policy, available at [Privacy Policy URL], outlines how we collect, protect, and disclose information resulting from your use of the Platform.

If you are using the Platform as a Business Customer, the processing of personal data you provide us during your use of the Platform is further regulated by our Data Processing Agreement (“DPA”). The DPA is an integral part of the Terms for Business Customers. If you are using the Platform as a private individual, the DPA does not apply.

By accessing and using the Platform, you acknowledge that you have read and understood these Terms, our Privacy Policy, and where applicable, the DPA. You agree to be bound by these documents. If you disagree with or cannot comply with these terms, you must not use the Platform. Please email us at [Company Email] to discuss possible solutions. These Terms apply to all visitors, Users, and others who wish to access or use the Platform. Thank you for your responsible use.

2. No Use By Minors

The Platform is intended for access and use by individuals at least sixteen (16) years old. By accessing or using the Platform, you represent and warrant that you are at least sixteen (16) years of age and have the full authority, right, and capacity to enter into this agreement and abide by all the terms and conditions of these Terms. If you are not at least sixteen (16) years old, you are prohibited from accessing and using the Platform and should immediately cease using it.

3. Communications

Upon registration on the Platform, we will use your email address to send you essential Service emails, including password resets, purchase confirmations, data breach warnings, as well as marketing emails containing information about the Services, such as content creation tips, new features, and promotions. You can opt-out of marketing emails by adjusting your account settings on the Platform or by using the unsubscribe link provided in the emails. We will not send you marketing emails about third-party products or services without obtaining your explicit consent. For more information on how we safeguard your privacy, please refer to our Privacy Policy at [Privacy Policy URL].

4. Purchases

For any desired product or service available through the Platform (“Purchase”), you may need to provide relevant information for the Purchase, including your credit card number, credit card expiration date, and billing address. You affirm that: (i) you have the legal right to use any credit card(s) or payment method(s) in connection with any Purchase; and (ii) the information you provide is accurate, correct, and complete. To facilitate payments and complete Purchases, we may use third-party services, subject to our Privacy Policy. Your Purchase is confirmed upon receipt of a confirmation email. We reserve the right to reject a Purchase due to unavailability or suspicion of fraud or unauthorized transactions. Prices displayed on the Platform are denominated in USD. We may display prices in your local currency as determined by DocReader AI.

5. Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or promotions (collectively, “Promotions”) provided through the Platform may have separate rules. If you participate in any Promotions, review the applicable rules along with our Privacy Policy. In case of conflicts between Promotion rules and these Terms, the Promotion rules take precedence.

6. Subscriptions

Certain Services require payment. Paid Services are often offered on a recurring subscription basis (“Subscription(s)”), but we may also provide them as fixed-term services (“Fixed Term”) or one-time payment add-ons (“Add-on(s)”). Fixed Term Services are invoiced per agreed payment terms. Subscription payment terms do not apply to Fixed Term Services, unless agreed otherwise. To cancel a Subscription renewal, notify us through your account settings or by contacting customer support. A valid payment method, such as a credit card, is needed for Subscription and Add-on payments. By providing payment information, you authorize DocReader AI to charge Subscription and Add-on fees to your payment method. If automatic billing fails, we may issue an electronic invoice for manual payment. Failure to pay may lead to Subscription termination.

7. Free Trial

At our discretion, we may offer a Subscription with a free trial period (“Free Trial”). Providing billing information for a Free Trial means you will not be charged by DocReader AI until the Free Trial ends. If not cancelled, you will be charged the applicable Subscription fees on the last day of the Free Trial. DocReader AI reserves the right to modify or cancel Free Trial offers at our discretion.

8. Fee Changes

DocReader AI may adjust Subscription fees, with notice of at least thirty (30) days before the change becomes effective. Continued use after fee changes signifies your agreement to pay the revised Subscription fee.

9. Refunds

Until a subscription is cancelled, all subscriptions renew automatically. We make cancellation simple and available. By visiting their Subscription Settings, DocReader AI users can manage their subscriptions and cancellations. Users must get in touch with DocReader AI's support staff at IAM@docreader.ai before the end of the current billing cycle if they are unable to cancel their subscription through their Subscription Settings to prevent being charged for the next billing cycle. Users who do not cancel their subscriptions before the subscription renewal date, or who do not contact DocReader AI's support staff for assistance are not eligible for a refund. You will still have access to all the premium features of your chosen Plan on DocReader AI if you do decide to cancel before the renewal date.Please be aware that DocReader AI customers are responsible for monitoring their subscriptions and canceling on time; failure to do so will not result in a refund. We may not send email payment reminders. Your Subscription Settings will be downgraded to a free user plan with free user constraints, including storage, after the cancellation of a premium subscription Plan.

10. Software License and Content

Subject to compliance, DocReader AI grants a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Software during your active Subscription. You may not decompile, reverse engineer, modify, distribute, or create derivative works from the Software, among other restrictions. You are responsible for the legality and appropriateness of content you post on the Platform. You retain your rights to submitted content and User Generated Content. DocReader AI retains content rights. Certain content may be owned by third parties and licensed to DocReader AI.

11. Prohibited Uses - Acceptable Use Policy

Any misuse of the DocReader AI Platform, including DocReader AI Content, Your Content, or User Generated Content, is considered a breach of these Terms and may result in the revocation of access. Misuse encompasses actions that go against these Terms, individual agreements, and applicable laws. This includes but is not limited to:

Violating laws or regulations: Any activity that contravenes local, national, or international laws and regulations.

Harm to minors: Any actions that cause harm, endanger, or exploit minors in any way.

Adult entertainment or inappropriate content: Posting, sharing, or creating explicit or inappropriate content.

Impersonation: Pretending to be someone else in a deceptive manner.

Infringement upon others' rights: Violating the intellectual property rights or other legal rights of others.

Obscene, defamatory, harmful, discriminatory content: Creating or sharing content that is offensive, harmful, discriminatory, or defamatory.

Interference with Platform security or enjoyment: Attempting to disrupt or compromise the security and functionality of the Platform.

Unauthorized access: Trying to access areas of the Platform that you are not authorized to access.

Damaging or falsifying ratings: Intentionally manipulating or damaging the rating or review system.

Violating Stock Avatar restrictions: Using stock avatars in ways that violate their terms of use.

12. Confidential Information

"Confidential Information" refers to specific terms of agreements and non-public technical or business data. Both parties agree to use this Confidential Information solely for the purpose of fulfilling the obligations under agreements between them. Confidential Information will only be disclosed to those who require it for the performance of these agreements. This provision does not apply to situations where disclosure is legally required. In cases of Required Disclosure, the party intending to disclose Confidential Information must provide prior written notice to the other party.

13. Accounts

When creating an account, it is crucial to provide accurate and up-to-date information. Any inaccurate information provided during account creation may lead to the immediate termination of the account. You are responsible for maintaining the confidentiality and security of your account. If you suspect any security breaches or unauthorized usage of your account, it is your responsibility to notify us promptly. The use of inappropriate usernames is not permitted.

14. Customer Reference

By using our services, you grant DocReader AI the right to identify you as a recipient of our services. This includes using your name and logo in sales presentations and on our website. In some cases, brief customer profiles may be used with your prior approval.

15. Error Reporting and Feedback

Any feedback, suggestions, or ideas submitted to IAM@docreader.ai regarding errors, improvements, or other aspects of the Platform grants DocReader AI exclusive and irrevocable rights to use such feedback. This allows us to make improvements and enhancements to the Platform.

16. Links To Other Web Sites

The DocReader AI Platform may contain links to third-party websites. Please note that we do not control these external websites and are not responsible for their content, privacy policies, or practices. It is advisable to review the terms and policies of these third-party websites before using them.

17. Disclaimer of Warranty

The DocReader AI Platform is provided "as is" and "as available." We disclaim all warranties, with limitations defined by applicable law. We do not provide warranties regarding the accuracy, security, quality, or availability of the Platform.

18. Liability and Indemnity

By using the Platform, you agree to indemnify DocReader AI against any losses that arise from your use of the Platform or any breach of these Terms. DocReader AI's aggregate liability does not exceed the purchase amount or $99.

19. Termination

DocReader AI reserves the right to terminate your account immediately if you breach these Terms. You can cease using the Platform at any time. Provisions related to ownership, warranty disclaimers, indemnity, and limitations of liability will continue to apply even after termination. We also reserve the right to terminate your account without prior notice if we suspect any abuse of our system, notifying you via your registered email and providing an explanation. You have the right to respond via email if you so choose to.

20. Governing Law

These agreements and any disputes are governed by US law. However, in cases involving countries outside of the USA, local consumer protection laws will also be taken into consideration.

21. Changes To Service

DocReader AI retains the right to withdraw or amend the services provided at any time. We are not liable for any unavailability that may occur.

22. Amendments To Terms

We may make changes to these Terms with notice. Your continued use of the Platform implies your agreement to the amended terms.

23. Waiver

No waiver by DocReader AI constitutes an ongoing waiver of our rights.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, it will not affect the validity of the remaining provisions.

25. Assignment

DocReader AI has the right to transfer its rights and obligations. However, your transfer of rights or obligations requires our consent.

26. Acknowledgment

By using the DocReader AI Service, you acknowledge that you have read these terms and accept to be bound by them.